Virtual Customer Service Representative
Online Pet Supplement Business Online Pet Supplement Business Laguna Niguel, CA Laguna Niguel, CA Part-time Part-time $18 - $20 an hour $18 - $20 an hour 14 hours ago 14 hours ago 14 hours ago Position:
Virtual Customer Service Representative (Part-Time) Location:
Southern California residents only Hours:
Friday (6 hour daytime shift), 1 - 2 Weeknights (flexible hours), Sunday (flexible 3 hour shift 2x per month) Approx.
10 - 15 hours per week.
Job Description:
We are seeking a dedicated and passionate Remote Customer Service Representative to join our team in the pet supplement industry.
If you have a love for animals and excellent communication skills, this is the perfect opportunity for you to contribute to our mission of enhancing pet health and well-being.
Core Responsibilities & Duties:
Respond to customer inquiries via email Provide accurate and detailed information about our pet supplement products, ingredients, dosage instructions, and potential benefits.
Assist customers in selecting the most suitable pet supplements based on their pets' specific needs and health conditions.
Process and track customer orders in our customized software system Handle and resolve customer complaints or issues with empathy, patience, and a focus on customer satisfaction.
Collaborate with other team members to ensure a seamless customer experience throughout the purchasing process.
Work with our partners at our fulfillment company to ensure orders are processed accurately Requirements:
Previous experience in customer service or a related field is preferred.
Excellent verbal and written communication skills in English.
College degree preferred Strong empathy and patience when dealing with customers, particularly pet owners who care deeply about their furry companions.
Knowledge and understanding of pet health and nutrition, including familiarity with pet supplements and their usage.
Proficiency in using Word, Excel and online software Ability to work independently and adapt to changing priorities in a remote work environment.
Availability to work flexible hours, including weekends and evenings if needed.
A quiet home office space with a reliable internet connection for remote work.
Qualifications:
Passion for animals and experience with pets.
Experience in the pet industry or veterinary field.
Proven ability to handle challenging customer interactions and turn them into positive experiences.
Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) matching Flexible schedule On-the-job training Paid time off Work from home Experience level:
3 years Shift:
4 hour shift 8 hour shift Day shift Evening shift Weekly day range:
Monday to Friday Weekend availability Work setting:
In-person Work Location:
In person We are seeking a dedicated and passionate Remote Customer Service Representative to join our team in the pet supplement industry.
If you have a love for animals and excellent communication skills, this is the perfect opportunity for you to contribute to our mission of enhancing pet health and well-being.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Virtual Customer Service Representative (Part-Time) Location:
Southern California residents only Hours:
Friday (6 hour daytime shift), 1 - 2 Weeknights (flexible hours), Sunday (flexible 3 hour shift 2x per month) Approx.
10 - 15 hours per week.
Job Description:
We are seeking a dedicated and passionate Remote Customer Service Representative to join our team in the pet supplement industry.
If you have a love for animals and excellent communication skills, this is the perfect opportunity for you to contribute to our mission of enhancing pet health and well-being.
Core Responsibilities & Duties:
Respond to customer inquiries via email Provide accurate and detailed information about our pet supplement products, ingredients, dosage instructions, and potential benefits.
Assist customers in selecting the most suitable pet supplements based on their pets' specific needs and health conditions.
Process and track customer orders in our customized software system Handle and resolve customer complaints or issues with empathy, patience, and a focus on customer satisfaction.
Collaborate with other team members to ensure a seamless customer experience throughout the purchasing process.
Work with our partners at our fulfillment company to ensure orders are processed accurately Requirements:
Previous experience in customer service or a related field is preferred.
Excellent verbal and written communication skills in English.
College degree preferred Strong empathy and patience when dealing with customers, particularly pet owners who care deeply about their furry companions.
Knowledge and understanding of pet health and nutrition, including familiarity with pet supplements and their usage.
Proficiency in using Word, Excel and online software Ability to work independently and adapt to changing priorities in a remote work environment.
Availability to work flexible hours, including weekends and evenings if needed.
A quiet home office space with a reliable internet connection for remote work.
Qualifications:
Passion for animals and experience with pets.
Experience in the pet industry or veterinary field.
Proven ability to handle challenging customer interactions and turn them into positive experiences.
Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) matching Flexible schedule On-the-job training Paid time off Work from home Experience level:
3 years Shift:
4 hour shift 8 hour shift Day shift Evening shift Weekly day range:
Monday to Friday Weekend availability Work setting:
In-person Work Location:
In person We are seeking a dedicated and passionate Remote Customer Service Representative to join our team in the pet supplement industry.
If you have a love for animals and excellent communication skills, this is the perfect opportunity for you to contribute to our mission of enhancing pet health and well-being.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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